Legal

Privacy Policy

Last updated 27 August 2026

Daly Advocate respects your privacy. This policy explains what personal information we collect, why we collect it, how we use and store it, and how you can access or correct it.

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Who we are

Daly Advocate is a buyer's advocacy business operating from Wakerley, Queensland, and serving clients across Australia. In this policy, "we", "us" and "our" mean Daly Advocate.

What we collect

We only collect information we actually need. Depending on how you interact with us, that may include:

How we collect it

Most information is collected directly from you, through forms on this website, email, phone calls, meetings or messaging. Some technical information is collected automatically through analytics tools when you browse the site.

Why we collect it

Who we share it with

We do not sell your personal information to anyone, ever.

We share information only where it is necessary to deliver our service or run our business. That may include:

Some of these providers store data on servers outside Australia, including in the United States. Where that is the case, we take reasonable steps to ensure the provider handles your information consistently with the Australian Privacy Principles.

Marketing and unsubscribing

If you download a guide or opt in to updates, we may send you occasional market notes and information about our services. Every message includes an unsubscribe link, and you can opt out at any time by clicking it or emailing us. We will action it promptly.

Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use the site, such as which pages are read and how people arrive. This information is aggregated and is not used to identify you personally. You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.

How we store and protect it

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. That includes restricting access to information, using reputable service providers, and keeping accounts secured.

No system is completely secure. While we take security seriously, we cannot guarantee the security of information transmitted over the internet.

We keep personal information only as long as we need it for the purposes described in this policy, or as required by law. Client records relating to a property purchase are generally retained for seven years.

Accessing and correcting your information

You can ask us what personal information we hold about you, and ask us to correct it if it is wrong or out of date. Contact us using the details below and we will respond within a reasonable period. There is no charge for making a request, though we may charge a reasonable fee if a request requires substantial work.

You can also ask us to delete your information. We will do so unless we are required to keep it for legal or record keeping reasons.

Complaints

If you think we have mishandled your personal information, contact us first and we will investigate and respond. If you are not satisfied with our response, you can refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the last updated date shown at the top.

Contact us

For any privacy question or request, email troy@dalyadvocate.com.au.

This policy is provided as general information and is not legal advice. We recommend having it reviewed by a qualified legal practitioner before relying on it.